We aim to get your purchases to you as quickly as possible. Our standard dispatch times are 2-5 working days for in stock items, this excludes bulky furniture and custom framed prints which may incur a slightly longer dispatch time.
If you need something urgently or by a specific date please contact us prior to placing an order so we can confirm stock availability with you and also arrange express or same day delivery to ensure we get your order to you when you need it.
Standard delivery process + how to track your order
Most of the pieces in our range will be considered a standard delivery with the exception of furniture, framed prints or other bulky items that may take us a little longer to organise for you or require a more specialised delivery service or removals team.
To track a standard delivery simply follow these steps,
Enter your email address used to place your order
You'll see detailed tracking information for your new delivery. Check back in as often as you like for live updates. If you have any concerns about your delivery just get in touch. You will also receive an email with tracking links once our courier has collected your order from us.
* If you notice that your order is listed as cancelled or not visible when tracking your order with Shippit this is because we use Shippit for around 95% of our deliveries but for some deliveries we use alternative courier or delivery service. Don't worry, we will send specific tracking details to you if that's the case.
International or heavy / bulky deliveries
We use a range of providers for International orders or delivery of heavy / bulky items and furniture. You will receive an email once your order has been dispatched with detailed tracking instructions specific to the delivery service used.
If you have any questions or concerns about your delivery you can contact us anytime.
Free Pick Up
Free pick up is available from us in Sydney. If you have selected the free pick up option at checkout simply sit back and relax and we will contact you as soon as your order is ready to go.
Shipping will calculate for you automatically when checking out, and if you are located within Australia and have spent $150 or more delivery is FREE!
Our shipping rates start at just $5 and are capped at flat rates based on your location to make delivery as affordable and as fast as possible.
If delivery prices aren't loading for you, or your based internationally and can't see your country listed get in touch and we will arrange a delivery quotation just for you.
If you have any questions or concerns about deliveries get in touch with us here.